随着EA和重生开始重视玩家的流失情况,目前官网提供了对于中文玩家的申诉渠道,接下来教大家如何操作。
首先打开GI加速器加速器EA app,选择中国港服商店区服进行加速
加速完成后,打开以下网址根据个人账号信息填写
https://help.ea.com/tw/help-email/?product=ea-account&topicName=dispute-ban-suspension
请使用英文编写你的申诉情况,不要使用中文
以下是示例申诉小作文,请自行根据情况进行修改:
Hello EA Support,。
I’m writing to you with a heavy heart, as my EA account has been wrongly suspended. I’ve been a loyal player for years, and this sudden ban has left me confused and disappointed.
I understand that EA has strict policies to maintain a fair gaming environment, but I assure you that I’ve never cheated or violated any rules. I love the games, and I play them fair and square.
My account was suddenly inaccessible a few days ago, and I was notified that I’d been banned. But there’s no explanation, no details, just a blank ban. I’ve tried to reach out to customer support, but I haven’t been able to get a clear answer.
I’m hoping you can help me get this sorted out. I’ve spent countless hours on these games, built friendships, and have so many memories attached to my account. Losing it feels like a part of me has been taken away.
Please, I’m begging you, review my case and see if there’s a mistake. I promise you, I’m innocent. I just want to get back to playing the games I love, with the people I care about. Thank you for your time and consideration.
填写完成后点击寄送即可,耐心等待邮件回复。